Privacy Policy

1. Introduction

We are committed to protecting the confidentiality of your personal information. This privacy policy explains how we collect, use, share and protect your data when you visit our website bloomatik.fr or use our services.

2. Data collected

We may collect and process the following types of personal data:

Contact information: name, email address, phone number, etc.
Browsing information: IP address, browser type, pages visited on our site, time spent on each page.
Transactional data: details of products or services purchased, payment information.
Communications: any correspondence exchanged with us via email, live chat, contact forms, etc.

3. Use of data

We use your data for the following purposes:

Providing our services: order processing, delivery management, installation of the vending machines.
Customer support: answering your questions, resolving technical or service issues.
Marketing: sending special offers, newsletters and other promotional communications if you have consented to them.
Site improvement: analysing data to improve our website and adapt our services to your needs.

4. Data sharing

We do not share your personal information with third parties, except in the following cases:

Service providers: payment providers, delivery companies, installation partners, etc., who need this data to deliver their services.
Legal obligations: if required by law, to respond to a subpoena, a warrant or a similar legal procedure.
Protection of our rights: to protect and defend our rights, our property or the safety of our company, our customers or the public.

5. Data security

We implement technical and organisational security measures to protect your personal data against any unauthorised access, use or disclosure. However, no method of transmission over the Internet or of electronic storage is completely secure.

6. Your rights

You have the right to:

Access your personal data: request a copy of the data we hold about you.
Rectify your data: correct any inaccurate or incomplete information.
Delete your data: request the deletion of your data, subject to legal obligations.
Withdraw your consent: withdraw your consent to marketing communications at any time.

7. Cookies

Our site uses cookies to improve your user experience. You can choose to accept or refuse cookies, but this may limit the use of certain features of the site.

8. Changes to this privacy policy

We may update this privacy policy from time to time. Any change will be published on this page, and we will inform you of significant changes by email or via a notification on our site.

9. Contact

For any question regarding this privacy policy, or to exercise your rights, please contact us at:

Email: contact@bloomatik.fr
Address: Saint-Nazaire, 44600, France
Phone: +33 7 83 47 51 45